Dealer Service Qualification Program 2008

Store Name: Dealer Number: Street Address: City: State: Zip: Phone: Main Contact: Email: Technician Name: Technician's Schedule: Tuesday Hours: Wednesday Hours: Thursday Hours: Friday Hours: Saturday Hours: Do you currently provide service? YES NO How long have you been servicing your customers items? (in years) 1. Do you currently provide service in your shop? YES NO 2. Do you have a designated service bench in your shop? YES NO 3. Can you provide mechanical repairs? YES NO 4. Can you provide electrical repairs? YES NO 5. Can you provide component repairs? YES NO 6. Is your technician proficient with mechanical tools? YES NO 7. Is your technician proficient with a multi-meter? YES NO 8. Is your technician proficient with a soldering iron? YES NO 9. Is your technician proficient with a chip puller? YES NO 10. Is your technician proficient with an ocilloscope? YES NO 11. Is your technician proficient with a dremel tool? YES NO 12. Can you find a short cicuit on an engine with a multi-meter? YES NO Do you use a computer to visit the MTH website? YES NO Have you looked up a MTH part number using the exploded views on MTH's Website? YES NO Do you currently have a MTH Maintenance Kit in your store? YES NO Please describe below how you would handle a dissatisfied customer. Please describe why you want to become a MTH Authorized Service Center. Prepared By: Date: Please select the dates you would like to attend: July 21/22 August 18/19 - Cancelled September 22/23 Additional Comments: